Facebook Pixel - Custom Conversions - Purchase Pixel Issue

[ibrendan]

Hello!

My pixel fires for purchase conversion, it does not fire for custom purchase conversion.

I've set up mu facebook pixel using the field in Alidropship plugin and to all intents and purposes it's working.

I have been running ads to my store and pixel is firing for View Content, Add to Cart, and Purchase (not firing for initiate checkout although this isn't much of a problem)

The problem I have is this:
I have setup the following custom conversions in facebook ads manager:
• View Content using product name as URL keyword - Working (300+ fires)
• Add to Cart using product name as URL keyword - Working (20+ fires)
• Purchase using product name as URL keyword - Not Working

It seems that when customer purchases the item name is not in the URL

What should I be doing to track custom purchase conversion?

 

[Victoria Kudryashova]

Hello!

My pixel fires for purchase conversion, it does not fire for custom purchase conversion.

I've set up mu facebook pixel using the field in Alidropship plugin and to all intents and purposes it's working.

I have been running ads to my store and pixel is firing for View Content, Add to Cart, and Purchase (not firing for initiate checkout although this isn't much of a problem)

The problem I have is this:
I have setup the following custom conversions in facebook ads manager:
• View Content using product name as URL keyword - Working (300+ fires)
• Add to Cart using product name as URL keyword - Working (20+ fires)
• Purchase using product name as URL keyword - Not Working

It seems that when customer purchases the item name is not in the URL

What should I be doing to track custom purchase conversion?

https://www.facebook.com/business/help/434245993430255

 

[ibrendan]

Hi Victoria,

Thank you for sending the help link through, unfortunately this does not help me.

You see, I have already successfully set up custom conversions.

I'm just not getting feedback on the custom conversion for purchase for URL keyword. Should I be doing this differently?

Kind regards,

Brendan

 

[Victoria Kudryashova]

Hi Victoria,

Thank you for sending the help link through, unfortunately this does not help me.

You see, I have already successfully set up custom conversions.

I'm just not getting feedback on the custom conversion for purchase for URL keyword. Should I be doing this differently?

Kind regards,

Brendan

Hello Brendan, this event should be set additionally. This option is not available in AliDropship plugin.

 

[ibrendan]

How do I do this?

 

[Victoria Kudryashova]

How do I do this?

I sent you a link with instructions. This is a Facebook settings , you may read their docs.