Error 504 Gateway

[kpatel]

Hi,

After placing an order, order is visible on backend, but customer facing page gives "504 Gateway Time-out". The Strip payment gateway shows amount charged, Order also appears in backend. However, there is no email sent to customer and "The purchase notification has been sent to client " does not show up under the order.

Can you help please?

 

[Christina]

Hi,

After placing an order, order is visible on backend, but customer facing page gives "504 Gateway Time-out". The Strip payment gateway shows amount charged, Order also appears in backend. However, there is no email sent to customer and "The purchase notification has been sent to client " does not show up under the order.

Can you help please?


View attachment 6591

View attachment 6590

Hello, kpatel!

Please let me know, have you already contacted your hosting provider support?

 

[kpatel]

Hi ,

This happened after i did upgrade from 1.3.8 to 1.4.1

I reverted back to 1.3.8, then also the issue is same.

I can provide you with admin details on Skype

Regards,
K

 

[Christina]

Hi ,

This happened after i did upgrade from 1.3.8 to 1.4.1

I reverted back to 1.3.8, then also the issue is same.

I can provide you with admin details on Skype

Regards,
K

PMed you.