Custom Information Required on AliExpress Checkout

[Humantorch]

AliExpress is asking for Customer Passport ID or Turkish ID Number under custom information. The customer is in Turkey. Should I message the customer for his ID Number or how should I do it?

 

[chris37]

AliExpress is asking for Customer Passport ID or Turkish ID Number under custom information. The customer is in Turkey. Should I message the customer for his ID Number or how should I do it?

No is something wrong here,no ID is need!
Can you provide a screenshot please?

 

[Humantorch]

What do you think, should I message the customer and request for his ID?

 

[chris37]

What do you think, should I message the customer and request for his ID?

Ofcource no!
How I say above, something is wrong here for this reason I ask for screenshot for we have a better picture.

 

[Humantorch]

Yeah... I've attached a picture of the checkout.

 

[chris37]

I try the country and district you have above and is not asking for any ID, Is can be specific extra option for specific products.. just remember for the time you start asking customer to give to you them ID you will start lose them... people learn to don't give personal information anymore !