Cropping problem with SocialRabbit Version 2.0.9

[meeyule]

Hi there,

since the update to Version 2.0.9 of SocialRabbit I've been having an issue with the Gallery poster, especially in Instagram.
It crops some pictures in a really weird way now, it looks like square format pics are now the only ones that will display properly on Instagram. With a landscape format picture, this is what happens:


This also happens to a lesser degree on other Social Media platforms, but acceptable however. On Instagram sometimes pictures look so bad that I have to delete them.

Is this fixable, or will I now have to replace my entire gallery with square format pictures?

 

[Andre M]

Yes same happens to me

 

[meeyule]

This pic makes it a bit clearer, I added a red box where the image is supposed to display:

This also happens if photos are in portrait format, sometimes huge amounts are cropped out

 

[otk]

Same problem for me, must be fixed ASAP

 

[meeyule]

Same problem for me, must be fixed ASAP

I agree. When I post this picture:

it will come out like this:

And this one:

will look like this:


That's terrible

 

[otk]

Still no solution.

 

[Elena]

Hello!
We added the "Crop Images" button.
We will release the updated version soon.

 

[Andre M]

Good

 

[otk]

Hello!
We added the "Crop Images" button.
We will release the updated version soon.

What does the button do? Everything worked smooth before the update of Socialrabbit, and there was no need for such button.

 

[jovanlomoljo]

Hi every one, I have some question about social rabbit. About auto posting to 4social media account. Is it automatically post a picture from website down to 4 social media account or we need to upload first a picture on each media account before rabbit can auto post.? Need some idea. Thanks

Regards,