I receive this email from Paypal , i should to close my store ? or i continue ?
Dear
Thank you for choosing PayPal to send and receive payments for your transactions.
We are contacting you as we have received a report that your website xxx is currently infringing upon the intellectual property of xxx. Such infringement also violates PayPal's Acceptable Use Policy.
If you feel your sales do not infringe upon the intellectual property rights of xx, please complete the attached Objection to Infringement form. The completed form with your signature can be submitted via email to
infringementreport@paypal.com or by fax to: 1-402-537-5774.
Once this requirement has been met we will review your account and the Objection to Infringement Report form to determine if further action is necessary.
If you do not choose to object to the report, you will need to do the following in order to comply with the Acceptable Use Policy and avoid the limitation or closure of your account:
- Remove PayPal as a payment option, as well as all references to PayPal, including the PayPallogo and/or shopping cart, from
xxx .
- Submit the online Acceptable Use Policy affidavit.
The PayPal User Agreement states that PayPal, at its sole discretion, reserves the right to limit an account for any violation of the User Agreement, including the Acceptable Use Policy.
Under the Acceptable Use Policy, PayPal may not be used to send or receive payments for items that infringe or violate any copyright, trademark, right of publicity or privacy, or any other proprietary right under the laws of any jurisdiction. This includes transactions for counterfeit items or unauthorized replicas or copies of items.
The complete Acceptable Use Policy can be found at the following URL:
https://www.paypal.com/us/webapps/mpp/ua/acceptableuse-full
To learn more about the Acceptable Use Policy, please refer to our Help Center page here:
https://www.paypal.com/us/cgi-bin/helpweb?cmd=_help
For more information about the status of your account and for instructions on how to restore full use of your account, please log in to your PayPal account and select the "Resolution Center" link. On the next page select the "Resolve" button/s located under the Action column, in the Steps to Provide More Information section and follow the applicable instructions.
We encourage you to login and return your account to good standing as soon as possible.
Failure to respond by the following date will result in the further escalation of this issue: May 11, 2017