City from customer will not be transfered into the aliexpress order process

Hi,

the customer filled out the order form with name, street, city, zip and country in our shop.
when we forward the order to aliexpress we are getting a strange behavior with two errors.

first the city will be forwarded to aliexpress order for a moment.

1570905012104.png
then in the next moment the first field what is the "State, Region, Province" Field, which we DID NOT include in our shop order process contains OTHER and becomes empty and the City field will be emptied as well.

the City field which was filled out with the city, disappears and is empty.
1570904793843.png
(add a state, province, region) . (add a city)

if we add the city manually, and press NEXT still the Province field is acting up as empty and we have to manually add the word "other" before we can continue the order.

thanks
 
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