Chrome Extension not showing Seller Ratings

#1
I am running ver 2.7.8 of the plugin and 73.0.3683.75 of Chrome

I can see the price history and use the product search, but the seller rating is blank on every product I look at. I have been talking with support and they confirm that they can see the seller rating on the same products that I can't

I have done all the usual, cleared the browser cache, reinstalled the plugin, checked I'm on the latest version of chrome, restarted my PC and nothing has helped

I would appreciate any ideas
 
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