AliDropship plugin ver. 1.6.17 - UPDATE
- Thread starter Victoria Kudryashova
- Start date
That's what I mentioned few posts earlier that it most likely is a Paypal issue & not the plugin.Urgent : Order failed via paypal express ceckout.
Got an order, customer choose to do Paypal express Checkout, went to paypal to complete the checkout and made payment on paypal and amount got deducted and received in our paypal account.
After that, when customer was redirected back to our site where he was suppose to receive thank you message, there was some error i think.
The order status is showing Failed, no details of customer got updated in under alidropship plugin orders as well.
Also, order id number in our orders is showing a different number than the one for which payment got accepted on paypal, on paypal its showing different order number whereas in our alidropship orders it is showing a different number.
In activity list of order, it its showing as "Request is wrong", Activity data content:-
Array
(
[userinfo] => Array
(
[error] => Complete Nvp API wrong data
)
)
There are more other logs but we are not able to understand it.
Please check and suggest if we should process this order or refund it on paypal?
Got an order, customer choose to do Paypal express Checkout, went to paypal to complete the checkout and made payment on paypal and amount got deducted and received in our paypal account.
After that, when customer was redirected back to our site where he was suppose to receive thank you message, there was some error i think.
The order status is showing Failed, no details of customer got updated in under alidropship plugin orders as well.
Also, order id number in our orders is showing a different number than the one for which payment got accepted on paypal, on paypal its showing different order number whereas in our alidropship orders it is showing a different number.
In activity list of order, it its showing as "Request is wrong", Activity data content:-
Array
(
[userinfo] => Array
(
[error] => Complete Nvp API wrong data
)
)
There are more other logs but we are not able to understand it.
Please check and suggest if we should process this order or refund it on paypal?
....Paypal Setting>Selling Tools>Business Name...
Are you using a "paypal business account"?
I'm using a "paypal personal account, went to https://www.paypal.com/myaccount/settings/ and can't find any mention of "selling tools" or "business name"?
