AliDropship plugin/add-ons PHP 5.6/7.0 support termination

Msasi

Member
I updated in Cpanel the plugin but as directed on the knowledge base but now I can't access WordPress to install the plugin, is there anyone who can help me out?
 

yr219

Member
I think you are referring to this article, shared by Yaros : https://help.alidropship.com/settings/alidropship-pluginadd-ons-php-5670-support-termination

I am also looking to get it updated as recommended, please share what was your hosting provider, did you do it on your own ? or it was done by your hosting service provider?

I am getting this in my Cpannel: alidropship php.png
I think i could go with 7.2(ea-php72), can some1 from alidropship please confirm bcoz i dont want my store to get messed up with any wrong selection?
@Victoria Kudryashova after updating php to 7.2 i hope i am suppose to select the following php version supported alidropship plugin, please confirm if i can go for 7.2+ version:-
1541489674145.png

@Msasi : you mentioned you " can't access WordPress " are you are able to login to the login area or not? if not then are you able to get to your login page of admin area where you put login credentials? please share detail of steps followed so we could avoid any mistakes done during php update, & also based on that alidropship team could suggest something.
 

Msasi

Member
my hosting provider is Cpanel but I have discovered the new plugin (PHP7.2) does not support for me and I was required to change to the previous version 5.6/7! trying to force it to version 7.2 prevents me to access my admin panel in WordPress
 

Christina

Administrator
Dear clients!

1) First of all, you should deactivate and delete AliDropship plugin and AliDropship add-ons.
2) After that, change PHP version in cPanel according to the instruction (if you don't have cPanel or you can't do it yourself, contact your Hosting support and ask them to change PHP version).
3) Download AliDropship plugin and add-ons archives for the updated PHP version -> Install -> Activate:
https://alidropship.com/updates-plugin/
https://alidropship.com/addons/.
 

Msasi

Member
Dear clients!

1) First of all, you should deactivate and delete AliDropship plugin and AliDropship add-ons.
2) After that, change PHP version in cPanel according to the instruction (if you don't have cPanel or you can't do it yourself, contact your Hosting support and ask them to change PHP version).
3) Download AliDropship plugin and add-ons archives for the updated PHP version -> Install -> Activate:
https://alidropship.com/updates-plugin/
https://alidropship.com/addons/.

My hosting is Cpanel, and have done the same procedures but after changing PHP version in Cpanel, I can not access my Wordpress ADMIN area , as I see this
 

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Msasi

Member
I think you are referring to this article, shared by Yaros : https://help.alidropship.com/settings/alidropship-pluginadd-ons-php-5670-support-termination

I am also looking to get it updated as recommended, please share what was your hosting provider, did you do it on your own ? or it was done by your hosting service provider?

I am getting this in my Cpannel: View attachment 6727
I think i could go with 7.2(ea-php72), can some1 from alidropship please confirm bcoz i dont want my store to get messed up with any wrong selection?
@Victoria Kudryashova after updating php to 7.2 i hope i am suppose to select the following php version supported alidropship plugin, please confirm if i can go for 7.2+ version:-
View attachment 6728

@Msasi : you mentioned you " can't access WordPress " are you are able to login to the login area or not? if not then are you able to get to your login page of admin area where you put login credentials? please share detail of steps followed so we could avoid any mistakes done during php update, & also based on that alidropship team could suggest something.
No ! I was not able to log in
 

Christina

Administrator

I can see that you've deleted only the AliDropship Plugin. You should delete our add-ons too (Abandoned Cart, Countdown Timer, Facebook Business, Google Merchant, Dropship.Me, etc).
Now, go to your cPanel and set the previous php-version, log in your WP admin area and deactivate and delete them.
 

Msasi

Member
I can see that you've deleted only the AliDropship Plugin. You should delete our add-ons too (Abandoned Cart, Countdown Timer, Facebook Business, Google Merchant, Dropship.Me, etc).
Now, go to your cPanel and set the previous php-version, log in your WP admin area and deactivate and delete them.
Ok, let me repeat the procedures
 

Msasi

Member
I can see that you've deleted only the AliDropship Plugin. You should delete our add-ons too (Abandoned Cart, Countdown Timer, Facebook Business, Google Merchant, Dropship.Me, etc).
Now, go to your cPanel and set the previous php-version, log in your WP admin area and deactivate and delete them.
Capture.PNG
 
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