Abandoned Cart Order

wanabud

Member
Hello,

I already have some order in my website, but the Order status they still Abandoned, what am I suppose to do now? I'm sorry i'm still newbie here. please I need your support. Thank you
 

maxyy89

Active Member
If it says abandoned order then you will have an email from that customer and you need to send him recovery email. But that only work if the customer leaves his email.
 

wanabud

Member
If it says abandoned order then you will have an email from that customer and you need to send him recovery email. But that only work if the customer leaves his email.
does the abandoned status mean the customer has not completed the payment for the ordered order?
 
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