abandoned cart not working.

[mglazebroo]

I have logged in with a test email address and created an abandoned cart and left the site. It never gets counted as an abandoned cart in the plugin. Nothing happens at all. Anyone else having issues?

 

[Ekaterina Sayapina]

I have logged in with a test email address and created an abandoned cart and left the site. It never gets counted as an abandoned cart in the plugin. Nothing happens at all. Anyone else having issues?

Hello,

First of all, please make sure you've activated your email templates.
Feel free to send me a pm with your WP login details, I'll check what might be causing the issue.