Abandoned cart Email templates is working?

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mold000

New Member
I've test abandoned cart but i didn't recieve any email with my order in cart (is enable). i waited 3 hours and more but didn't recieve nothing. Test email is working. I use pepipost as mailing service....
 
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Ekaterina Sayapina

Guest
mold000 said:
I've test abandoned cart but i didn't recieve any email with my order in cart (is enable). i waited 3 hours and more but didn't recieve nothing. Test email is working. I use pepipost as mailing service....
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First of all, please make sure your email service (Mailgun, SendinBlue, etc.) has been set up correctly. Could you please pm me your WP credentials so that I can check what might be causing the issue.
 
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