29th January update broke automatic order fulfilling

[pearstar]

Alidropship extension update on 29th January broke automatic order placement.

 

[yadrop]

Is it stuck to "Cleaning shopping cart "? I've got this problem right now.

 

[Georgy]

Alidropship extension update on 29th January broke automatic order placement.

Is it stuck to "Cleaning shopping cart "? I've got this problem right now.

Hello! Thank you for contacting us. I've just checked the latest version of AliDropship Chrome extension (2.7.15.104) and it seems to work properly. Try to re-install or update the Extension. If that will not help, please, contact our support team - support@alidropship.com
Best regards,
George

 

[pearstar]

Unfortunately, updating alidropship and reinstaling chrome extension did not work for me.
I have old woocommerce and wordpress installs though. Yes, after chrome update it stopped Unfortunately, cannot give credientials to support staff even if I want to. Therefore, I am hoping that someone else will find the fix and post it here so I can fix it too.

 

[chris37]

Unfortunately, updating alidropship and reinstaling chrome extension did not work for me.
I have old woocommerce and wordpress installs though. Yes, after chrome update it stopped Unfortunately, cannot give credientials to support staff even if I want to. Therefore, I am hoping that someone else will find the fix and post it here so I can fix it too.

Did you update to the latest woocomerce and datebase? Is came out today!!
Maybe the latest woocomerce update have issue with alidropship woo plugin...
I will check it myself us well later

 

[Georgy]

Unfortunately, updating alidropship and reinstaling chrome extension did not work for me.
I have old woocommerce and wordpress installs though. Yes, after chrome update it stopped Unfortunately, cannot give credientials to support staff even if I want to. Therefore, I am hoping that someone else will find the fix and post it here so I can fix it too.

Hello! Thank you for your message. Please, provide your current versions for:
- AliDropship Woo Plugin
- AliDropship Chrome Extension
- WooCommerce
- Chrome Browser

Best regards,
George

 

[pearstar]

Did you update to the latest woocomerce and datebase? Is came out today!!
Maybe the latest woocomerce update have issue with alidropship woo plugin...
I will check it myself us well later

No, I still have old version and I havent added or updated anything beside automatic chrome and chrome extension updates.

Hello! Thank you for your message. Please, provide your current versions for:
- AliDropship Woo Plugin
- AliDropship Chrome Extension
- WooCommerce
- Chrome Browser

Best regards,
George

I actually mirrored my website. Disabled all plugins except the essential ones and updated
wordpress (5.6.1),
woocommerce (5.0.0)
alidropship (1.6.23).
Chrome: 88.0.4324.150
alidropship extension: 2.7.15.107 .

This have not fixed it (I have not done the woocommerce database update tho)

edit: updated woocommerce database too. Still does not add items to cart

 

[chris37]

No, I still have old version and I havent added or updated anything beside automatic chrome and chrome extension updates.




I actually mirrored my website. Disabled all plugins except the essential ones and updated
wordpress (5.6.1),
woocommerce (5.0.0)
alidropship (1.6.23).
Chrome: 88.0.4324.150
alidropship extension: 2.7.15.107 .

This have not fixed it (I have not done the woocommerce database update tho)

edit: updated woocommerce database too. Still does not add items to cart

Sent you login credentials and your website url username and password to support@alidropship.com

And ask for someone to check it out..
Nobody can help you more from here without to see your setting .

 

[pearstar]

I opened this thread hoping someone else is with similar issue.

 

[pearstar]

Found the issue: Seems oberlo and alidropship extensions don't get along anymore.
Disabling oberlo extension solved the issue.

PS! I use oberlo extension so I could see customer name and address in aliexpress orders page