return address

I hope these aren't dumb questions, only I've never dropshipped before. I'm just setting up my store with Woocommerce and AliDropship. I'm editing the "Refunds and Returns" page. If customers want to return an item, how do I deal with this? Where do they send the item - to me in Australia, to be...

We receive about 20-30 complains [ a month ] ...almost one every day of customers that receive a package from us [ via Ali Express ] and ask where the package is from..........and the delivery guy says.....don't know....there is no sender info on the package.....so it must be AliExpress. In our...

Hello alidropship support, In order for alidropship business to manage returns, we need to have a return address. what is your recommendation on this? what return address should we tell buyers in cases of damaged or incorrectly shipped items. is it our home address? please advise. thanks.

Where to put a return address when a order cannot be delivered for any reason?