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Hello, I am facing some problem with the above: span class="adsw_price_code" issue, in my product page layout. Alidropship somehow included this span class="adsw_price_code" automatically in page layout, and it messes up how my other plugins work, it makes it display double price on my product...

Heyo, Is it just me or did the alidropship extension stop working for the new aliexpress product layout on their website? I can't reset product data/prices/store etc. with built in "reset" in product edit tab, I am getting "object [object]" reply when I try it, for the old layout the plugin...

Unfortunately I did not turn the "import pictures to server" feature, I imported a few thousand reviews, prepared them nicely, and then I noticed that the photos are not in my database, but they are on the aliexpress server, so when I click on them I am being redirected to their aliexpress...

It would be really nice if there was a possibility to update the products automatically at a certain set hour. It is a mess when alidropship starts updating products during the sunday peek hours, so setting it for ~3-4 am would be harmless. Also - is there any way to update products when chrome...

Hello, As alidropship is assigning fake tracking ID's to the newly placed orders ( I reported it multiple times, gave access to my WP, to my cPanel, to my DirectAdmin, Logs, everything - the problem was confirmed by staff and nothing was done in this case), and those tracking ID's are being...

Hello, For the last few days Alidropship Extension was switching aliexpress shipping adresses right after clicking "confirm" For example - below is the address that the "place order automatically" would fill in, This above address would save, but chrome extension would chose the address that...

I already reported it months ago, with some other people, the problem still occurs. We run 4 stores, on some of them, woocommerce order numbers are the same. Chrome extension is assigning some random order numbers to freshly placed orders. For example: Client just placed an order, immediately...

Hello, Is there any way that Alidropship devs could look into this affiliate program? portals.aliexpress.com, It is a direct aliexpress program, not by a another cashback platform like admitad, EPN. The portals.aliexpress offers cashback of minimum 8% up to 10 and 12% (based on category) whereas...

Hello, After yesterdays chrome extension update The ordering procces is messed up again. Sometimes it freezes after clicking "place order" and it says " oops, the internet is not working, please try again", sometimes it gets stuck on the address screen or the extension can't clean the...

Dear support, Is there any chance that you could post a video of how you place a bulk orders - for example, 5 orders from 5 different buyers? When I try to do it, It opens aliexpress, adds products to cart, fulfills address and stops there, nothing else is happening. The "fulfill order...

The issue is back again after months. Was the chrome extension updated recently? Because it is not working again, after adding products to the cart it keeps on circling for 1 minute and then this issue pops up...

Hello, It occurs very very often, I thought it might be a product/seller issue, but it is not, it's related to the plugin/extension. When I import products I have it set that shipping is supposed to be free: There is free shipping in the shipping details of the certain product: When I...

I am asking you to make a topic where after every chrome extension update there will be posted a zip file with the extension itself. Why? Because after today's update ordering products stopped working almost fully. And yesterday with the old version - some of it's functions were still working...

AliDropship 2.7.13.29 This version of extension totally messes up the shipping prices and methods that were previously used. Even though there are some free and non-tracked shipping methods for cheap items, this extension picks the expensive ones - sometimes it chooses 15$ shipping for 4$...

It has already been reported many many times. After placing an order with the "place order automatically" button, when it says "completed" it doesn't update any info on Order ID. We have to add it manually, which is a big problem when processing hundreds of orders daily. Even when the order is...

Hello, I have noticed that recently, just after a buyer places an order, the Alids plugin automatically assigns a tracking number to the order, and sends an email with "thank you for your order", with Tracking ID already in it - a not proper one, some tracking ID from order that has been sent a...

Hello, I noticed that the shipped order email template is not being sent when the product is shipped. I did a test order, gave it a real order ID, and synced, it got the tracking number but never sent the email. Is this working for you guys?

Hello guys, What do you think of new VAT directive that is coming in life on 01.01.2021 in EU? Thay plan to put VAT taxes and customs taxes on every imported product from china, no matter the price. What are your thoughts on this? Will it kill dropshipping? :/

Hello :) The issue is - if you place the order at the same seller, and buy for example 2 different watches from the same seller, and attach 2 times the same order ID's in order tab, then when you use alidropship woo tracking tab and use "all sync" button, it only assigns the tracking ID to one...

Hello, How do I translate "tracking ID" in email template, when it's sent from alidropship woo plugin? I was looking in loco translate, in settings, and I can't find it :/ Thank you in advance