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Today, my site is returning this error "Error establishing a database connection". My WP admin page is as well. Can someone assist? I cannot log into my site.

Can you have the promo box on the "Cart" page show up by default? I have a lot of customers who do not understand that it will appear if they click on the text to activate it. A lot of sales are driven by promotional code offers, so it should be more prominent and easier for the customer to use.

I have had about 5 instances where the customer's US state has changed after they check out. The customers receive the confirmation email and the state is changed. It is also changed on the orders page. Please look into this. I am currently verifying all addresses using the zip codes that...

Hi, I am using Mailgun for my email distribution. There are certain email providers who are kicking back my emails because they cannot find a subdomain. Mailgun support advised that I add the following MX records to resolve the issue. Does anyone have experience with how to add these to the...

Hi, I need to add a script to the body code of every page. Where do I add this? I only saw sections in the head and footer for this code, but Google instructs users to add the code to the body. Thanks! <script type="text/javascript"> var google_tag_params = { ecomm_prodid...

Are there instructions on how to back up my store? I want to back it up before I install Wordpress updates. Thanks,

Hi, I recently installed the "Popup Builder" plugin, but I am unable to get it to work on my dropship site. I am not a coder. Does anyone use this specific product? If so, how did you get the popup to work? Where did you install the code, and what does the code look like?