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Hello! SEO Image Optimizer add-on compresses images at the most optimal level possible at the moment. Changing this optimal level will affect the way images are displayed after minimization.

Hello! Do you have any issues with SEO Image Optimizer add-on on your website? If so, please, let me know, I will be happy to help. Also, I'd like to pay your attention to our refund policy, you may find this information helpful too: https://alidropship.com/terms-of-use/ 5. REFUND POLICY If...

Coupon not applied issue solved (for Pay Pal and Stripe)

AliDropship plugin compatibility improved Storefront Theme mobile version compatibility improved

Hello! Could you, please specify, have you also checked some other currencies (except British Pound, United Sates Dollar, Philippine Peso), for example Indian Rupee or Nigerian Naira? Only Philippine peso is the issue here? We will appreciate screenshots with examples with other currencies (for...

Hello. As we have checked issues you mentioned, we haven't noticed these issues to be reproduced from our side: 1. $0.00 is not shown twice: 2. Custom text is not shown together with $0.00 price, only 'FREE' is shown: 3. Issues related to Philippines currency are connected with currency...

Hello! Thank you for your feedback, we will check these issues.

Purchase event performance issues solved

Hello! The issue related to Product Bundle add-on has been solved as well: https://forum.alidropship.com/threads/product-bundle-add-on-ver-1-1-12-update.16661/post-79947

AliDropship plugin ver. 1.8.17 version compatibility issues solved

The issue related to AliShipping add-on has been solved: https://forum.alidropship.com/threads/alishipping-add-on-ver-1-3-41-update.16659/post-79919 The Product Bundle add-on issue will be also solved in the nearest Product Bundle add-on.

AliDropship plugin ver. 1.8.17 version compatibility issues solved

Hello! We are already investigating issues with compatibility of AliShipping and Product Bundle add-ons with latest AliDropship Original plugin version. The solution will be provided as soon as possible, we are sorry for this inconvenience.

'Use Default Settings' button does not overwrite any templates, it creates 5 default pre-designed templates, which are ready to use. 'Use Default Settings' button does not overwrite any templates in order to avoid any custom designed templates to be accidentally lost. In case you don't need...

Hello! Yes, there is an issue in our Abandoned Cart add-on which doesn't allow to save the chosen period for statistics display. It will be fixed in the nearest Abandoned Cart add-on update (it may take up to several days).

Category offers issue fixed (when 'on Thank you page' type is selected and there are more than 10 Products in selected Category)

Hello! As I've mentioned above, we require an access to a website where the issue is reproduced. I'm afraid, but it doesn't reproduce from our side. In case you need this issue to be solved, feel free to provide your WP-admin access details, is is absolutely safe.

Hello! I've checked the issue you describe in thread you mention. In order to investigate and check this issue, our developer will require your WP-admin access details.

Hello, thank you for paying our attention to this issue in Abandoned Cart add-on! It will be fixed in the nearest Abandoned Cart add-on update.

Hello! I'd like to mention, that issues like 'Something is not right ', or feed is not generated in Facebook Business addon and other similar issues are to be checked and investigated in terms of a particular website, and in this case we need to request WP-admin access details in private...