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  1. Dimitriy Strekalov

    Gift box and Alishipping

    Hello. It means, that AliShipping may upload some paid shipping methods on your website, and in case you offer some Products as a gift, your customers may be still charged for Shipping, in case it is paid. Though, you can always edit shipping methods price for any Products individually.
  2. Dimitriy Strekalov

    SEO Image Optimizer

    SEO Image Optimizer add-on is fixed now, you can update it to its latest 1.0.8 version and check from your side.
  3. Dimitriy Strekalov

    SEO Image Optimizer

    We have already located the issue in SEO Image Optimizer add-on, which blocked image processing. It will be fixed in the nearest SEO Image Optimizer add-on update.
  4. Dimitriy Strekalov

    SEO Image Optimizer

    Hello! Could you, please, provide your WP-admin and CPanel access details, so we can check, what might be wrong?
  5. Dimitriy Strekalov

    No Sales Bar Appearing with Countdown Timer

    Hello! Could you, please, provide your WP-admin access details, so we can check what might be wrong?
  6. Dimitriy Strekalov

    FACEBOOK BUSINESS

    Hello! I'm afraid, but splitting Products into variations is required by technical reasons.
  7. Dimitriy Strekalov

    AliDropship plugin ver. 1.8.9.11 - UPDATE

    Hello. We have already checked AliShipping add-on performance on your website together and it is correct. In case you have still any issues with AliShipping add-on, please, describe this issue clearly and in details, so we can help you to investigate it. In case you consider, that any Product...
  8. Dimitriy Strekalov

    Prices on facebook file.xlm problem

    Hello! Could you, please, provide your WP-admin access details, so we can check, what might be wrong?
  9. Dimitriy Strekalov

    GIFT BOX

    Could you, please, let us know, what cache plugin do you use on your website, so we can check its compatibility with Gift Box add-on from our end?
  10. Dimitriy Strekalov

    GIFT BOX

    As you can see, currency is not always in USD (for AliDropship Original plugin): in case you have the issue on your website with AliDropship Original plugin, feel free to share your WP-admin access details, and we will investigate your issue.
  11. Dimitriy Strekalov

    GIFT BOX

    As you can see, currency is not always in USD (for AliDropship Original plugin): but as for AliDropship Woo plugin, we have an issue here indeed, currency is not changing in Gift Box from USD to any other currency, even client changes currency on a website. We will consider to fix this...
  12. Dimitriy Strekalov

    GIFT BOX

    Hello. You can send me your WP-admin access details and we will check, what might be wrong.
  13. Dimitriy Strekalov

    GIFT BOX

    Hello! You can not change it manually in the Gift Box dashboard, but it is changed automatically according to the currency your client is using on your website (according to his or her manual choice or to geolocation).
  14. Dimitriy Strekalov

    PURCHASE UPSELL

    Hello! Thank you, we will take your suggestion into the account.
  15. Dimitriy Strekalov

    GIFT BOX

    This update is in progress still.
  16. Dimitriy Strekalov

    GIFT BOX

    Thank you for clarification. We will consider to improve our Gift Box add-on in this aspect in nearest future.
  17. Dimitriy Strekalov

    GIFT BOX

    Could you, please, clarify in more details, which result you want to receive? We will also appreciate some screenshots, which may help us to understand your request better.
  18. Dimitriy Strekalov

    Alishipping not picking up methods

    Hello! Feel free to send me a PM with your WP-admin access details, I will check what might be wrong.
  19. Dimitriy Strekalov

    AliShipping add-on for beta test - get the original AliExpress shipping methods on your store!

    Hello, thank you for paying our attention to this issue, we have alreay located its reason and it will be fixed in the nearest AliShipping add-on update.
  20. Dimitriy Strekalov

    Alishipping Critical error

    Hello! I've already sent you a PM in order to request your WP-admin access details to investigate the issue you mention, please, check.
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