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  1. Real Residual

    Abandoned Cart Bug Report

    1) There is no "day" setting for the schedule. For instance, my second email is set to 5 hours after the abandoned cart event, it automatically saves as 1 day 5 hours. Same with the 3rd email, it saves as 3 days 18 hours. I just wanted 5 hours and 18 hours. I ended up going back to the...
  2. Real Residual

    Reviews

    Mike: I think you are really overthinking this. Fitness, Health, Make Money Opportunities are the ones FTC focuses on. Not saying you can get away with anything else, but as long as your reviews are not outright lying, there really aren't much to worry about. For example, what could go wrong...
  3. Real Residual

    Reviews

    Most of the testimonials on Aliexpress are just: "Good" "Excellent, I love it" etc... Usually, we don't see such outrageous claims like "I lost weight using this bracelet" or "My cancer was healed because of this healing stone". But if you let those testimonials appear on your product page...
  4. Real Residual

    Automatic Processed Order Problem

    Did you refresh the page? Normally it will not automatically "update" the display, even if it is already in process status. Just double check and see if your order did get an Aliexpress ID. If you did, then, by all means, it is already in "Processed" mode.
  5. Real Residual

    Davinci - Homepage count-down affects IG Widgets?

    If I uncheck Promo Counter in Customization > Home The IG widget at the bottom disappears. If I re-check the Promo Counter, the Instagram Widget comes back. Why?
  6. Real Residual

    FB Pixel Code

    You screenshot showing purchase event fired. So what is the problem? It is working with your own screenshot. Is it because it is not showing in your FB Pixel stats? Well, like I said, it will take a while to update. You'll probably have to refresh the pixel stats a few times. BTW, I am just...
  7. Real Residual

    FB Pixel Code

    I did have an issue with purchase pixel not showing up. It is delayed and delayed but should show up on the thank you page. Try not to check out from Paypal express, do it with a regular cart checkout and see if it works. I don't use express checkout myself.
  8. Real Residual

    Transfer products of alidropship woo

    Woo uses woo_product table whereas Alidropship uses alid_product table. They have different structure, fields, and indices. If you have access to phpmyadmin, go in and check it out. And of course, both product tables are "custom" tables in WordPress. Custom taxonomy. They are not standard...
  9. Real Residual

    FB Pixel Code

    No, you don't need to set up in the conversion script area. Did you even install the chrome extension I asked you to? This Chrome extension will show if your pixel is firing, you can click on it to see what information is being sent to Facebook. Download the extension from google...
  10. Real Residual

    FB Pixel Code

    Well, it will turn green AFTER a purchase has been made. It will NEVER turn green unless you purchase something... Do a mock purchase and you will see.
  11. Real Residual

    Facebook Pixel doesn't load

    They are red because they have never been fired, not because they are not activated. Have you sold anything in your store with FB pixels enabled? Do a test purchase, then check back in 30 minutes, the icon should turn green in your pixel admin panel.
  12. Real Residual

    Payment Methods

    I am in the USA so I use Paypal and Stripe. Easiest merchant to set up. No hassles, no frills. However, at one time you'll get a letter from both of them if you start to push volume in your store. They may hold 25% of your funds for 90 days just to make sure you are on the up and up. This...
  13. Real Residual

    Trigger FB pixel "Purchase" event after paypal return page?

    In your Customization > Thankyou > Payment Fail Add your facebook event code. Then check it with: https://developers.facebook.com/docs/facebook-pixel/pixel-helper Making sure it is working. Done!
  14. Real Residual

    Facebook Pixel doesn't load

    You have to give it time for FB to update, especially anything other than pageview or view content. Get https://developers.facebook.com/docs/facebook-pixel/pixel-helper to check ur pixels.
  15. Real Residual

    FB Pixel Code

    You don't need to add individual event codes per page. The plugin does that already. You should get a chrome extension to check if your pixels are firing ok. Here's the link from Zuckerburg himself :) https://developers.facebook.com/docs/facebook-pixel/pixel-helper You'll see what is firing...
  16. Real Residual

    Menu don't look same on the site

    No, the menu on product pages are generated by the program and for some reason, the good people at Alidropship decided to sort them ASC alphabetically. If they only added a sort order field to the product categories, it would make our lives much easier... If you want them to look exactly the...
  17. Real Residual

    Importing reviews not the best...

    Go to Products. Click on the product to edit it. Scroll down Find "Product Options" Just below "Cross-Selling" there is a tab called "Reviews" You can import reviews just for that product.
  18. Real Residual

    i have an error with footer i think, really need help please.

    Without a URL no one aside from the admins here could offer assistance. I'll take a look if you post your link here.
  19. Real Residual

    After payment - Error 500 - Not redirected to Thankyou page...

    Anything? Were you guys able to reproduce the problem?
  20. Real Residual

    Importing reviews not the best...

    You can import them one by one by going into the products one by one and click on the reviews tab. Every time I import a new product I do this. I am more selective with what I add to my store so it's not a huge issue for me... but if you wanted to add them in a batch then you should also check...
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