Contact us problem

[luis99]

I want to know why when the 'contact us' option is selected in my store, it shows this after sendind a message:

instead of this (that is supposed to show):

 

[Christina]

I want to know why when the 'contact us' option is selected in my store, it shows this after sendind a message:
View attachment 7479
instead of this (that is supposed to show):
View attachment 7480

Hello, luis99!

Have you already tried to go to your WordPress Dashboard – Settings – Permalinks. Select Post name and click Save Changes? If a Post name option is already selected then just click Save Changes.

 

[luis99]

Hello, luis99!

Have you already tried to go to your WordPress Dashboard – Settings – Permalinks. Select Post name and click Save Changes? If a Post name option is already selected then just click Save Changes.

Yes, I already have this option activated but it still does not work

 

[Christina]

Yes, I already have this option activated but it still does not work

Well, Pm me your domain name and WP login details to check the issue. Thank you!

 

[luis99]

Well, Pm me your domain name and WP login details to check the issue. Thank you!

i send you the details by conversation message.thank you

 

[luis99]

I already fix the problem I just had to create the page: "thank-you-contact"