VIDEO URL ERROR DA VINCI THEME

clear face

New Member
I have emailed alidropship several times on this same issue but no response as i have always been referred to pay for the custom store. i have literally dealt with everything and infact imported more than enough products. MY VIDEO URL IS BROKEN. I EVEN COPIED THE DA VINCI'S ORIGINAL YOUTUBE URL AND EMBEDED but it is giving me the same playback error, I later on tried using the target link but nothing. how to fix this please?
 
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