Have you contacted our support?Hello. Im facing almost the same issue.
When I tried to update all products its frozen at the first product - http://prntscr.com/ng5k59
I uninstalled the plugin. Downloaded a fresh version from alidropship but the issue is the same.
@Victoria Kudryashova , @Ekaterina Sayapina could you help please to fix this issue?
got it. I will contact right now.Have you contacted our support?