Unable to Checkout (not function)

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chow123

New Member
Hi. I had setup everything including the paypal. However when I tried to buy an item the shopping cart unable to proceed further to payment page. I clicked on Checkout button nothing happened. Please help.... urgent. Thank you
 
S

Sunster

Moderator
Staff member
Double check your WooCommerce settings, try a default WordPress theme and you can also disable the Alidropship plugin and setup a normal product for testing purposes to rule out a plugin issue.




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C

chow123

New Member
Hi Sunter, I already tried the suggestions you given above. Nothing change..... checkout function totally dead!
 
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chow123

New Member
Hi Victoria. Does it mean u should take out woocommerce? im newbie.... hope someone can help. my website is bridaljoy.co
 
E

EmmanV

New Member
are you using paypal sandbox? ive had that problem before on a non wordpress site where i didnt configure the paypal sandbox accounts properly and i coundnt make any purchases...
 
C

chow123

New Member
When I pressed "View Cart" it leads me to my homepage , not showing the items in the cart......... I truly stressed up. I tried to add a new page called "Cart" and then in the Advanced setting Cart Page I choose "Cart" but nothing happened as well. I attached the image. same go to Checkout page and My Account page I have no idea what to put in the Advanced setting. I'm afraid it will lead to nothing as well.

In the Woocommerce Status page I noticed 2 errors (show in pictures attached):
(1) Status shows my site is not a secured site.... I signed up webhosting plan with alidropship and supposed to have secured https:// site. I click my site bridaljoy.co it did has https://
(2) The woocommerce status showed that the Cart, Checkout and My account pages are missing..... I have no idea where about to like these 3 pages. Please help.
 

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Last edited:
S

Sunster

Moderator
Staff member
It's definitely a configuration/setup issue. Honestly i was about to type up instructions on how to fix but it will be a longggg writeup. Other than me getting in and taking a look you would basically need to go back to the start and setup wordpress, woocommerce first without any themes and plugins. Then confirm all working before you throw in a theme. If all good then you can start adding themes, plugins etc.




alphadoghosting.com
15% off for LIFE on web hosting for Alidropship plugin users (pm for coupon)
 
T

Tinhead

New Member
Error Pic 1 - You have not set WooCommerce to a Checkout Page with the theme you are using. You also havent set it to a My Account page or Cart Page.
Error Pic 2 - Your website is not using HTTPS:// which means the website is not encrypted.
 
C

chow123

New Member
Dear Sunster, thanks for the answer. I will be crying to start over again. I uploaded over 100 products and artwork all done up (remove brand name). I truly messed up.... so many sleepless nights.
 
S

Sunster

Moderator
Staff member
chow123 said:
Dear Sunster, thanks for the answer. I will be crying to start over again. I uploaded over 100 products and artwork all done up (remove brand name). I truly messed up.... so many sleepless nights.
Click to expand...

No crying necessary :) because you don't need to delete your products. You just need to go back to the start and setup your settings correctly.




alphadoghosting.com
15% off for LIFE on web hosting for Alidropship plugin users (pm for coupon)
 
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