Slow fronted and backend over importing products?

jorgeraidel

New Member
Hello

The only issues that am getting with this plugin since a frist day that i am using is when i am importing products using bulk products or one by one up to finish my backend and fronted website is like stuck? if the moment that i am importing my fronted and bankend will be loading all time up to finish importing :( , i want to know is is the same for other customer here? and if not please some suggestion becuase i did everything by my side, actually i inactive all plugin and only use alidropship plugin and is the same thing, for more details i had my own SERVER dedicated only for my website

thanks in advance
 

jorgeraidel

New Member
Let me add that support in some of post says that one of issues when we are importing is because we are improting images for our servers,ect,ect. Let me confim that this is not correct, actually i disabled all images, for only import TEXT from aliexpress to my database, actually i disabled description text, description images,ect jejejeje

Only importing Title, variation adn price and took the same time, is extremelly slow, actually in this moment that i testing and my site is ERROR 525 from cloudflare Time Out.

Please your product look that will be amazing in my opinion but the big issues here is that your product is in development and need improve a lot but for evident reason that is earn money and is completed normal now people like me are laboratory mice.

For to be honest this proccess of debug is normal but something that if it bothers me a lot is that support here in teh chat says that problem is from customers, servers, or whatever stupid reason.

Actually in the beginning I trusted what support said, and i waist time and money, becuase today i lose money with my own dedicated server Dual SIX Core with 64gb ram, dedicated 1GB simetric port, cpanel licenced for only one website jejeje i mean extremelly waist money becuase support sayd lies about teh real issues

The True is that using this extension on browser for import products no work my friend, is very simple, this way of improting product using extensions is for one nicho with 25 products that it :(.

Now i am in trouble because i built my website and all structure design and my apps and is etremelly frustrare that i can't import product becuase stuck all website no only backend, also fronted customer can't be in website and apps.


I hope so that support team understand tthe real situation and no says that you product was designed for one nicho for 20 products and 10 customers becauses i prefer open one store in the coner of my city and i will be better :(

thanks in advance
 

Christina

Administrator
Hello

The only issues that am getting with this plugin since a frist day that i am using is when i am importing products using bulk products or one by one up to finish my backend and fronted website is like stuck? if the moment that i am importing my fronted and bankend will be loading all time up to finish importing :( , i want to know is is the same for other customer here? and if not please some suggestion becuase i did everything by my side, actually i inactive all plugin and only use alidropship plugin and is the same thing, for more details i had my own SERVER dedicated only for my website

thanks in advance
Let me add that support in some of post says that one of issues when we are importing is because we are improting images for our servers,ect,ect. Let me confim that this is not correct, actually i disabled all images, for only import TEXT from aliexpress to my database, actually i disabled description text, description images,ect jejejeje

Only importing Title, variation adn price and took the same time, is extremelly slow, actually in this moment that i testing and my site is ERROR 525 from cloudflare Time Out.

Please your product look that will be amazing in my opinion but the big issues here is that your product is in development and need improve a lot but for evident reason that is earn money and is completed normal now people like me are laboratory mice.

For to be honest this proccess of debug is normal but something that if it bothers me a lot is that support here in teh chat says that problem is from customers, servers, or whatever stupid reason.

Actually in the beginning I trusted what support said, and i waist time and money, becuase today i lose money with my own dedicated server Dual SIX Core with 64gb ram, dedicated 1GB simetric port, cpanel licenced for only one website jejeje i mean extremelly waist money becuase support sayd lies about teh real issues

The True is that using this extension on browser for import products no work my friend, is very simple, this way of improting product using extensions is for one nicho with 25 products that it :(.

Now i am in trouble because i built my website and all structure design and my apps and is etremelly frustrare that i can't import product becuase stuck all website no only backend, also fronted customer can't be in website and apps.


I hope so that support team understand tthe real situation and no says that you product was designed for one nicho for 20 products and 10 customers becauses i prefer open one store in the coner of my city and i will be better :(

thanks in advance

Dear client!

Our developpers are constantly working on plugin improvement and we really appreciate our clients' feedback which helps to indentify issues/bugs and make our product better.

But the thing is that there are lots of outside factors affecting our plugin and extension functioning. They are hosting providers, your server settings, WooCommerce and WordPress platforms, third-party plugins and extension, etc. Therefore we have the following article where we mention about the system requirements, recommended and not recommended hosting providers, incompatible plugins.

By the way, as you mention Cloudflare I direct your attention to this line from another article:
FA.png

As for the ERROR 525 from cloudflare Time Out, this error indicates that the SSL handshake between Cloudflare and the origin web server failed. This only occurs when the domain is using Cloudflare Full or Full (Strict) SSL mode.

The most common causes:
  • The origin web server does not have a valid SSL certificate installed.
  • The origin web server is not listening on port 443 (or other custom secure port).
  • The origin web server does not support or is not configured properly for SNI.
  • The cipher suites that Cloudflare accepts and the cipher suites that the origin server supports do not match.
 
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