Sending Tracking Info to Customers

[EvaandRosa]

Hi, I am using Alidropship WOO plugin and would like to ask
- any built in or automated way to auto send customers an email when the supplier actually makes the shipment?
- or need any other supporting plugin to automate this procedure?

If i see in Aliexpress, they have a few stages like "Shipment ready for dispatch", followed by "Departed country of Origin"..and so on and so fourth.
Can we automatically update the customer with such information along with tracking number?

Thanks
Rick

 

[Christina]

Hi, I am using Alidropship WOO plugin and would like to ask
- any built in or automated way to auto send customers an email when the supplier actually makes the shipment?
- or need any other supporting plugin to automate this procedure?

If i see in Aliexpress, they have a few stages like "Shipment ready for dispatch", followed by "Departed country of Origin"..and so on and so fourth.
Can we automatically update the customer with such information along with tracking number?

Thanks
Rick

Hello, Rick!

If you enabled ‘Order shipped notification’ switcher in AliDropship Woo -> Settings – ‘Order shipped notification’ will be sent automatically once all tracking IDs are collected.



Tracking ID will be attached automatically to ‘Complete order’ notification. If you don’t want to do this, just switch on this toggle: