Running the product updater trips mod_security and blocks my IP address

[David White]

Hi, I've recently updated the Alidropship Woo plugin for my site from 1.4.2 to the latest version. Now whenever I've tried running the Product Update script, it gets to a certain percentage but no more. Worse is that it triggers something in mod_security which completely blocks my IP address even from accessing the Cpanel server. I had to use a VPN just to get a different IP address so I could get back into my site. I never had this problem on earlier versions of the plugin.

I've contacted my host who is attempting to add some whitelisting rules for the plugin but it keeps happening. I managed to delete loads of products so that the Product Update script can get to the 100% complete mark, but at the end I still find the mod_security has been triggered and once again my IP address is blocked. Any ideas?

 

[Direct Webstore]

I've seen this problem on this forum before and the advice was to disable mod security.

Just use a security plugin instead (if not already) I recommend "Wordfence" as an Alidropship compatible one.
(Others cause problems with the Chrome extension)

 

[David White]

I've seen this problem on this forum before and the advice was to disable mod security.

Just use a security plugin instead (if not already) I recommend "Wordfence" as an Alidropship compatible one.
(Others cause problems with the Chrome extension)

Yeah in the end I had to do exactly that. Hosting Support tried to whitelist the rules that got triggered but they couldn't get them all so in the end they had to disable mod_security. The weird thing is this never used to be a problem with previous versions of the plugin.

 

[Direct Webstore]

mod security isn't all that useful anyway. (If you're using a security plugin, that is)