Rembrandt and Michelangelo Themes Installs Failed

[Renee Hall]

I downloaded these two themes for a new store. Each time I tried to install the plug-in zip files, I got the message below. I downloaded the plug-ins again, and tried to install again. Same message. What's up with that?

Thanks.

 

[Ekaterina Sayapina]

I downloaded these two themes for a new store. Each time I tried to install the plug-in zip files, I got the message below. I downloaded the plug-ins again, and tried to install again. Same message. What's up with that?

Thanks.

View attachment 2413

Please pm me your up-to-date credentials, I'll check what might be the issue.