Product not available in shop anymore but available on aliexpress

hi,
i am new to dropshipping. and i am still building the shop, adding products and testing.

i got an email, that a certain "products with variation disappeared or are out of stock"
in the shop some of the products can not be purchased on the product detail page anymore because they are "sold out" or "not available"

product detail.jpg

the product is available on aliexpress:
https://www.aliexpress.com/item/32932804412.html

ali.jpg

in my shop admin i have these settings for this product attributes
shopsettings.jpg

it seems like that the variations are still the same and the product is still available on ali.

in my WC settings i have of course set to "Set quantity to zero" if products disappears or when variation disappears. but that is not the case.

what happened here and how to control this?

do i have to UPDATE the PRODUCT in the Left side TAB: UPDATE?

or do i have to RESET PRODUCT in the left side TAB: SUPPLIER?

i would like to save the products, attributes and price settings if possible...

thanks for your help in advance...

***** update *****

i added the variation.png
variation.png
 

Lika

Moderator
Staff member
If a product is shown Out of stock while it is available on Aliexpress, you should reset it (In Product data choose Supplier tab and click Reset Product button). That should update the status of the product and the stock.

1563185609526.png
 
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