Problem with the order process to the Czech Republic

[Eva C]

Hello, there have been many changes to the order completion forms on AliExpress in recent days. We enter addresses for customers from the Czech Republic manually for several days. AliExpress probably has some API links and gets addresses from some source, unfortunately they are not accurate - it is a correct ZIP, but consequently the city does not fit, because not all cities have that source. I hope they solve it soon. But we would need the form (which is no longer displayed automatically - we have to click on "Change" and fill in the address manually) to click "Or enter adress manually" when we enter the address so that we can enter it correctly.
Also, we no longer automatically fill in any note that we are dropshippers and that we do not want promos and invoices, which is important. Furthermore, it is no longer possible to change the transport in the Cart on Ali, which is a big problem. We have many suppliers from AliExpress with very different modes of transport, so we always had to deal with it manually. Ideally, we need settings in the plugin that automatically reject specific modes of transport (SunYou, TopYou and others with which there are problems with customs clearance in the Czech Republic). Thanks for the feedback and I hope that the plugin will be able to be fully used again. Eva

(we have updated Chrome version, Flatsome theme on Woo)

 

[Georgy]

Hello, there have been many changes to the order completion forms on AliExpress in recent days. We enter addresses for customers from the Czech Republic manually for several days. AliExpress probably has some API links and gets addresses from some source, unfortunately they are not accurate - it is a correct ZIP, but consequently the city does not fit, because not all cities have that source. I hope they solve it soon. But we would need the form (which is no longer displayed automatically - we have to click on "Change" and fill in the address manually) to click "Or enter adress manually" when we enter the address so that we can enter it correctly.
Also, we no longer automatically fill in any note that we are dropshippers and that we do not want promos and invoices, which is important. Furthermore, it is no longer possible to change the transport in the Cart on Ali, which is a big problem. We have many suppliers from AliExpress with very different modes of transport, so we always had to deal with it manually. Ideally, we need settings in the plugin that automatically reject specific modes of transport (SunYou, TopYou and others with which there are problems with customs clearance in the Czech Republic). Thanks for the feedback and I hope that the plugin will be able to be fully used again. Eva

(we have updated Chrome version, Flatsome theme on Woo)

Hi! Please, send your request to our support team - support@alidropship.com