Ordering Problems

J

Jonathan Geange

New Member
I'm having problems with the plugin not syncing back to Aliexpress. The WP backend is showing "Order not placed" even though it has successfully been ordered on AE?

I had to manually change the order status to "Processed" as it was still on "Paid" even after I had paid for the goods on AE.
I have the "Mark Orders as processed" setting turned on in the general settings.

On an earlier order I had to copy the order number manually but I don't want to do this for every product ordered through this site.

https://postimg.org/image/bvpdy64ed/
 
Last edited:
Victoria Kudryashova

Victoria Kudryashova

Administrator
Jonathan Geange said:
I'm having problems with the plugin not syncing back to Aliexpress. The WP backend is showing "Order not placed" even though it has successfully been ordered on AE?

I had to manually change the order status to "Processed" as it was still on "Paid" even after I had paid for the goods on AE.
I have the "Mark Orders as processed" setting turned on in the general settings.

On an earlier order I had to copy the order number manually but I don't want to do this for every product ordered through this site.

https://postimg.org/image/bvpdy64ed/
Click to expand...
You should leave the page with your order open during the autofilling process. In this case your AliExpress order ID will be attached automatically after payment. And status of the order will be changed to Processed, if you enable this option in settings.
 
J

Jonathan Geange

New Member
I always do leave the page open...it just didn't import it on the last couple of orders. I will try another order and let you know how that goes :)
 
You must log in or register to reply here.
Top