Order synchronization doesn't update the order status in WooCommerce

[steXlabora]

Hi, I've just updated the plugin, but the issue about status update is still present:
- I create an automatic order -> OK
- The plugin update correctly the Aliexpress Order # -> OK (after version 1.2.3)
- The supplier give the tracking number
- I Sync the orders with button "All Sync" in the tracking page -> OK
- The tracking number are correctly inserted in the orders -> OK
- The emails are sent to the customers with the tracking number -> OK
- The status of the order remains "in progress" instead of being "completed" -> KO

This means that I have to go and update the status manually on every single order and this causes a huge waste of time.
Furthermore, a second email is sent to the customer when the status is manually updated.

Is there a solution to this issue?
Thanks in advance

 

[kukiman]

Does the syncing with tracking/order numbers work for you? Many people are facing issue with tracking/order numbers syncing recently :/

 

[steXlabora]

yes, after today's update (ver 1.2.3), that feature works

 

[kukiman]

Oh there was an update... It doesn't show up in my "plugins" section on woocommerce, gotta do it manually I guess

 

[kukiman]

Still doesn't work for me after an update...

Could you please show me a screen what happens after you click on "all sync" ?? At my store nothing happens, page is not loading, the "arrows" are not circling, nothing. Just like I clicked an empty spot on my website, it doesn't do any action at all

 

[steXlabora]

have you tried to refresh the order page after completing the aliexpress order?

 

[kukiman]

I have dozens of completed orders on aliexpress that are already sent, there are assigned order numbers/tracking numbers, but after "all sync" nothing happens.

 

[Christina]

Still doesn't work for me after an update...

Could you please show me a screen what happens after you click on "all sync" ?? At my store nothing happens, page is not loading, the "arrows" are not circling, nothing. Just like I clicked an empty spot on my website, it doesn't do any action at all

Hello, dear client!

The features work on my end after update. Please check your inbox, I PMed you.