Order Fulfilment

[Hockeysmile]

Hello,

I am unable to use the plugin's order functionality. There is simply no option on the order details page to 'place order automatically.' Also, I cannot find an option in the Alidropship Woo settings to turn on 'mark orders as processed.' See attached screen shot. Note, my extension is turned on in my Chrome browser.

I did read the documentation outlined here: https://help.alidropship.com/orders-and-shipping/order-fulfilment-settings. I simply cannot find the options in WP to activate ordering functionality.

Thanks for your help.

Jesse.

 

[Direct Webstore]

There is simply no option on the order details page to 'place order automatically.'

That screenshot is not the "Order Details" page. It's a settings page. That link is also for the settings.

Also, orders don't place themselves "automatically" all by themself. You have to click the button on the Orders page. It's really "Semi" Automatic. You click a button, then it "automatically" goes to Alidropship and fills in all the details for you.

Unfortunately, you have to do a little work by "clicking that button".

Try reading this page instead ... https://help.alidropship.com/orders-and-shipping/processing-orders

 

[Christina]

Hello,

I am unable to use the plugin's order functionality. There is simply no option on the order details page to 'place order automatically.' Also, I cannot find an option in the Alidropship Woo settings to turn on 'mark orders as processed.' See attached screen shot. Note, my extension is turned on in my Chrome browser.

I did read the documentation outlined here: https://help.alidropship.com/orders-and-shipping/order-fulfilment-settings. I simply cannot find the options in WP to activate ordering functionality.

Thanks for your help.

Jesse.

Hello, Hockeysmile!

Could you please PM me your domain name and WP login details to take a look at your admin area? Thank you.
The reason might be a third-party plugin.

 

[Hockeysmile]

Hi,

Thanks to both for the reply.

Direct Webstore - Unfortunately, I do not have an 'orders' option within the Aliexpress dashboard and seem to be missing other plugin options as well. Christina may be right, I might have another conflicting plugin.

Christina, I sent you a message.

 

[Jess]

There is no "orders" option in the Alidropship dashboard or 'mark orders as processed' in the Woo version. Are you sure it's just not the non woo vs woo documentation that may be causing confusion. But Christina is on it so she'll sort it out.