Marked as shipped - emails not sent

[ZbigniewPL]

Hello

I have a problem with auto sending tracking details to my clients. Im getting a lot.of emails since month about tracking details.

They say that they didnt receive any e-mail from me.

Please help, what can be a reason ?
I always get new order e-mails so mailchimp seems to work fine.

 

[Victoria Kudryashova]

Hello

I have a problem with auto sending tracking details to my clients. Im getting a lot.of emails since month about tracking details.

They say that they didnt receive any e-mail from me.

Please help, what can be a reason ?
I always get new order e-mails so mailchimp seems to work fine.

You may test your ' Order shipped ' notification here:

If you get this test email, it works.