Lost images and thumbnail

JulienB

Member
Hello,
After updating all the last app, I lost a lot of images and thumbnails.
How can I resynchronize easily all the products?
Thx
Julien
 

JulienB

Member
Hey,

I use alidropship plugin 1.4.7.1.
The problems are:
- On the back end, list of product, I have a lot of product that without images.
- When I open a product, I can't see the images on the gallery and the variant.
- When I click on photo on the gallery, it actually opens the images,
- When I save the image, the miniature appears.

On the front end, some of the miniatures aren't loaded (white image) but when I clic on it, it displays the correct image.

If I have to open every product to save every images that don't load correctly, I think I will kill myself right now x)
 
Last edited:

Christina

Administrator
Hey,

I use alidropship plugin 1.4.7.1.
To correct it, I have to open the product, open the image and resave it. Then the miniature re appears on the back end and on the front end.

Dear client, please let me to take a look at your site. Could you PM me your domain name?
 

JulienB

Member
Ok problem resolved. It was because of an update of WP Cerber I think. Everything is fine on my side.
 

Johnny Hook

Active Member
@Christina @Yaros
Unfortunately, I cannot found any solution for this issue, and my website is not working properly.
All things is done in order to promote my website, but this issue is very weird, its like broken my website.
 

Christina

Administrator
@Christina @Yaros
Unfortunately, I cannot found any solution for this issue, and my website is not working properly.
All things is done in order to promote my website, but this issue is very weird, its like broken my website.

Suppose the issue has been already resolved, because I can see all the images for the products you sent me previously:
https://cellphone.life/product/earphone-organizer-004/
https://cellphone.life/product/leather-lightning-usb-charger-keychain-008/
https://cellphone.life/product/leather-lightning-usb-charger-keychain-008/
https://cellphone.life/product/baseus-magnetic-phone-holder-vent-mount-012/
https://cellphone.life/product/usb-c-to-3-5mm-adapter-019/
 

Dylan-

Active Member
I've had the same problem, I thought it was due to a transfer of hosting, so they moved the uploads folder again to my website.
 
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