You are right.You better ask a professional in this field that, because no offense, but I am not quite sure that someone in a forum can help you with that. I can only give you simple advice like the one from the guy above, just look on YouTube or Google and you can find something that can help you. Actually, I don't get why you have this difficulty because with the cloud storage that I am using right now, never had these problems, it works fine for me. I am sure you will find a way to solve your problem. Good luck.