hey i have a question about my sites error

[hoshopping]

1. your support tell me "
We suspect the issue relates to the outdated ionCube Loader version.
Please try to enable ionCube Loader ver. 10.0.3
If the issue is still there, please let us know."

i dont know how to do this, so i come to your site and update the plug-in, so delete my current plugin and redownload from alidropship

but after i down load, it gives me

Fatal error: The file /jhlee1199/www/wp-content/plugins/alidswoo/core/core.php encoded as type [1/72] cannot be decoded by this version of the ionCube Loader. in Unknown on line 0

how can i fix it?

 

[Christina]

1. your support tell me "
We suspect the issue relates to the outdated ionCube Loader version.
Please try to enable ionCube Loader ver. 10.0.3
If the issue is still there, please let us know."

i dont know how to do this, so i come to your site and update the plug-in, so delete my current plugin and redownload from alidropship

but after i down load, it gives me

Fatal error: The file /jhlee1199/www/wp-content/plugins/alidswoo/core/core.php encoded as type [1/72] cannot be decoded by this version of the ionCube Loader. in Unknown on line 0

how can i fix it?

You should contact your hosting provider to update ionCube Loader to version 10.0.3.