Da vinci woo and promo banner bug

[chris37]

When i try to enable promo banner add-on on da vinci woo theme you can see the banner behave very strange,

Sometime in homepage is above the slider image and below the header ... other time is not appear at all until to scroll down.


1) I have deactivate all of my plugins to try what going on and nothing change

2) I have delete all of my CSS custom code to try what going on and nothing change

Please @Ekaterina Sayapina check if is theme or add-on update issue. (i see Dimitris is on vacation and i will not want to bother him with this )

P.S The website doesn't have alidropship plugin but as i know the promo banner doesn't need it for is work .

Kind regard
Chris

 

[Ekaterina Sayapina]

When i try to enable promo banner add-on on da vinci woo theme you can see the banner behave very strange,

Sometime in homepage is above the slider image and below the header ... other time is not appear at all until to scroll down.


1) I have deactivate all of my plugins to try what going on and nothing change

2) I have delete all of my CSS custom code to try what going on and nothing change

Please @Ekaterina Sayapina check if is theme or add-on update issue. (i see Dimitris is on vacation and i will not want to bother him with this )

P.S The website doesn't have alidropship plugin but as i know the promo banner doesn't need it for is work .

Kind regard
Chris

Hi Chris,

Thank you for reporting the issue! We'll check what might be wrong.

 

[Nadezhda]

When i try to enable promo banner add-on on da vinci woo theme you can see the banner behave very strange,

Sometime in homepage is above the slider image and below the header ... other time is not appear at all until to scroll down.


1) I have deactivate all of my plugins to try what going on and nothing change

2) I have delete all of my CSS custom code to try what going on and nothing change

Please @Ekaterina Sayapina check if is theme or add-on update issue. (i see Dimitris is on vacation and i will not want to bother him with this )

P.S The website doesn't have alidropship plugin but as i know the promo banner doesn't need it for is work .

Kind regard
Chris

Hi, Chris. Could you please PM me your website access details. I didn't manage to reproduce the issue on my test site

 

[chris37]

Hi, Chris. Could you please PM me your website access details. I didn't manage to reproduce the issue on my test site

Please see the screenshot,

unfortunately I can’t provide you access for this specific website.

the problem appear when the resolution change ,

for example the first load is show that, then when i turn my phone everything working normal .

same happened and with desktop, when I change the resolution everything come back to normal.

is not conflict with plugin , and I have the latest theme of da Vinci

 

[Nadezhda]

Hi, chris37. I reproduced this bug on the mobile version. We will fix it and update the add-on, thanks!

 

[chris37]

Hi, chris37. I reproduced this bug on the mobile version. We will fix it and update the add-on, thanks!

Thank Nadezhda

 

[chris37]

Thank Nadezhda

@Nadezhda please check and the blog page in mobile the issue is even worse on every first load (click any link without scroll)

Only when you scroll is fix.

I will sent private message with photo

 

[chris37]

Update?

 

[Nadezhda]

Update?

Hi, we will update the add-on today, it's already fixed from our side. Thanks for your waiting!

 

[chris37]

Hi, we will update the add-on today, it's already fixed from our side. Thanks for your waiting!

Thank Nadezhda