Contact us email doesn't work.

[Mahmod Alsaeed]

Hello
I went to my contact us page and then I filled out the blanks that wanted customers to write their names and emails info and I clicked sendmessage button... and showed up a page like "thank you for contacting us", and then I went to check my support email out on my webmail page. But there's no email at all.

So I tested to send an email from my another personal account to support@mywebsite.com. That did work well.

What should I do?
please Help

Thanks

 

[Georgy]

Hi, thank you for reaching out, please send your request to our support team - support@alidropship.com