Can't import or edit on Aliexpress

I

itsestetiq

New Member
For the last few hours I haven't been able to import any item from Aliexpress. When I click "Import" in the Chrome extension, it only says something like "The product is up to date" and when I click "Edit" it does nothing. I've tried on two different computers, reinstalled the extension and still it doesn't work.
 
chris37

chris37

Well-Known Member
Hello @itsestetiq ,

I hope you're doing well. Please try the following steps to resolve the issue:
  1. Deactivate the Chrome extension, then reactivate it.
  2. Log out of AliExpress and log back in.
  3. Set your main currency to USD on both your website and AliExpress.
  4. Update the AliDropship plugin to the latest version.
If the problem persists, let me know. We may need to investigate further. Sometimes, issues can arise from enabled cache settings in WooCommerce, which could be affecting the performance.

I'm currently providing the most common solutions I've encountered, but if these don't work, we'll need to take a closer look.

Best regards,
Chris
 
I

itsestetiq

New Member
@chris37 thank you for your response. I performed all the actions listed in your post but the problem persists. I still can't either Import or Edit the item on Aliexpress.
 
I

itsestetiq

New Member
In case anyone else gets this problem - I had to log out from Aliexpress inside the Alidropship Woocommerce plugin on my Wordpress website and log back in inside the plugin by putting in the API from Aliexpress.
 
F

Fred-Dzign

New Member
This doesn't correct the price errors in €! the imported prices are too low! quickly, an update to solve this problem which has been going on for too long!
 
F

Fred-Dzign

New Member
chris37 said:
Hello @itsestetiq ,

I hope you're doing well. Please try the following steps to resolve the issue:
  1. Deactivate the Chrome extension, then reactivate it.
  2. Log out of AliExpress and log back in.
  3. Set your main currency to USD on both your website and AliExpress.
  4. Update the AliDropship plugin to the latest version.
If the problem persists, let me know. We may need to investigate further. Sometimes, issues can arise from enabled cache settings in WooCommerce, which could be affecting the performance.

I'm currently providing the most common solutions I've encountered, but if these don't work, we'll need to take a closer look.

Best regards,
Chris
Click to expand...
This doesn't correct the price errors in €! the imported prices are too low! quickly, an update to solve this problem which has been going on for too long!
 
Dimitriy Strekalov

Dimitriy Strekalov

Administrator
Staff member
Fred-Dzign said:
This doesn't correct the price errors in €! the imported prices are too low! quickly, an update to solve this problem which has been going on for too long!
Click to expand...
Hello!

We are already working on finding the solution, it will be available in the nearest AliDropship plugin update.

We are sorry for this inconvenience.
 
C

cowmmerce

New Member
chris37 said:
Hello @itsestetiq ,

I hope you're doing well. Please try the following steps to resolve the issue:
  1. Deactivate the Chrome extension, then reactivate it.
  2. Log out of AliExpress and log back in.
  3. Set your main currency to USD on both your website and AliExpress.
  4. Update the AliDropship plugin to the latest version.
If the problem persists, let me know. We may need to investigate further. Sometimes, issues can arise from enabled cache settings in WooCommerce, which could be affecting the performance.

I'm currently providing the most common solutions I've encountered, but if these don't work, we'll need to take a closer look.

Best regards,
Chris
Click to expand...
What is the latest version of the plugin?
 
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