After payment - Error 500 - Not redirected to Thankyou page...

Real Residual

Real Residual

Active Member
I tried the entire payment process myself after seeing a few "failed" status on my orders. After making the payment, I get an error 500 about my site cannot process the request.

However, orders appear in the system, just not redirecting to thank you page. Getting error 500.

I had to restore the site from a previous backup. Does this have to do with it? I already deactivated and reactivated the plugin. What could be the issue?
 
Victoria Kudryashova

Victoria Kudryashova

Administrator
Real Residual said:
I tried the entire payment process myself after seeing a few "failed" status on my orders. After making the payment, I get an error 500 about my site cannot process the request.

However, orders appear in the system, just not redirecting to thank you page. Getting error 500.

I had to restore the site from a previous backup. Does this have to do with it? I already deactivated and reactivated the plugin. What could be the issue?
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What payment gateway do you use?
 
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