Hey guys!
This all escalated very quickly. Please let's try to calm down and be as objective as possible.
1. The only commenters on this thread that are not "New Members" are
@chris37 and
@trustmaster88. The rest of us are new. So please let's just stop the name calling and fake account labelling and etc...
2. Allegedly, only
@ahmedfathy and
@corotana have actually purchased from
@trustmaster88 and myself.
3. A little about myself; I was never a member of this forum, but I googled fb ad account and I saw his alidropship posts come up on google.
I then added him on Skype and have bought about 4 ad accounts, 1 business manager, and 5 profiles from him.
ALL are active at the moment.
If you’re a facebook marketer and you don’t want to go from 50k per day in revenue to 0 overnight, you’ll know why I need so many backups.
If anyone would like me to prove that I’m a customer, I can prove it.
The reason I’m not going to just post screenshots without being asked is because I noticed from the conversation so far that most people don’t even read the screenshots, they just read the post and attack or defend, so it’s not worth the effort honestly.
But like I said, if anyone who will actually read it is willing, I can put the effort into masking sensitive information, and then uploading evidence.
4.
@chris37 I can see that you’re quite an experienced marketer, in the spirit of fairness and due diligence, please check the screenshots of the fb ad account activity,
@chris37, is that how to use a new or previously dormant fb ad account? We all know that the account must be warmed… We all know that… and the warming is simply to prevent the account from getting disabled immediately.
@ahmedfathy did 2 things
1. He created an actual campaign with a goal (YIKES!)
2. Did not included a valid payment method before trying to lunch campaigns (DOUBLE YIKES!)
so I’m not blaming
@ahmedfathy for making this mistakes, as we’re all human and not all of us have the same level of experience.
rustmaster88 is human too and is allowed to feel hurt that his instructions were ignored, he lost his product and now he’s being asked to refund the same person who by the way is refusing a replacement (he has the right to refuse of course but it isn’t exactly fair)
The Summary of the whole conversation is this;
@ahmedfathy had a bad experience with
@trustmaster88 and we all of a sudden believe
@trustmaster88 is a scammer because he felt that it was unfair to him to damage his product (which cost him money obviously) and then ask for a no questions asked refund.
Many of us in this business know that we give refunds generously only to shut a troublesome customer up, not because the customer is right.
But we also know that it hurts when we're taken advantage of by a customer who takes your product and wants their money too. This does not make us "scammers".
@chris37 if you’ve ever appealed a Stripe chargeback at any point in your career, then you know the pain lol. This however doesn’t make you a scammer.
Also guys, we know how scams work... There is no need for post purchase support. The scammer gets your money and runs away period.
Please guys, let's all calm down and be a bit mature and fair about this.
The ONLY PEOPLE here so far that have ACTUALLY bought from
@trustmaster88 are,
@ahmedfathy,
@corotana and myself. all profiles are “New” so let’s either give them all credibility or give them all no credibility.
@ahmedfathy You made mistakes and went against instruction even in your evidence. You launched a proper (not warm up campaign) and you did not add a valid payment method.
Don’t be unfair to call someone a scammer when you know you share responsibility for things not going well.
Because you are not too experienced with this world of FB accounts and etc, What would have been right, would have been for you to accept a replacement and then follow instructions this time around.
If you then follow the instructions to the letter, and It still gets disabled, then ask for your money back… simple…
@trustmaster88 we have a great relationship, but as
@chris37 with his experience should have told you in a calmer way, you can make $10k from your posts on this forum, so $70 is too small to mess your whole business up here.
I’m an eCommerce marketer, so I know how you feel, You’d say “If no one teaches them a lesson, they’ll continue to do this others” but let’s go through this logically;
If you deny him and it blows up like this, the public will always support the customer not the business no matter what. (It’s what people do)
If you cannot take it court, don’t take it to the streets.
That Customer vs business bias played on everyone that commented here unfortunately and I hope we all learn from this going forward.
So in summary,
@ahmedfathy has gotten his money back, and hopefully all of us have learnt that we could have handled this better.
@ahmedfathy, you have a business, which is why you want to use facebook ads. Please calm down and learn the rules of using FB so that you can get back to doing 10k, 50k or 100k per day again.
If you don’t learn fast enough you will lose so much money buying accounts, disabling accounts and etc… I’m sure this is probably the 10th fb product you have bought. You probably bought tons of Business managers first that were all disabled with the ad accounts.
Thank you all for your time.
@chris37 You are a mature and respected figure on this platform. Please summerize the case and in all fairness please review it and clarify that
@trustmaster88 could have handled it better but is not a scammer. It’s the honorable thing to do.
We have all been in @trustmaster88’s shoes as business owners and we should do the right thing with the little power we have
@chris37 clarify that
@trustmaster88 is not a scammer but could have handled it better.
Thank you all very much! Love.