abandoned cart plugin

Hello, Would there be a reason that my abandoned carts would appear in the Abandoned Cart plug-in list, but the abandoned orders do not appear in my Alidropship orders page? Please let me know. Thank you!

Hi there, I've installed Abandoned Cart plugin to my store. I'm using alidropship woo version . I'm using zoho email service with my store for all of email notification and the all of email notification perfectly work. I installed Abandoned Cart plugin and try to use but it's not sent...