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Yaros solved my problem very quickly. He is the best here. Thanks again, man.

Hahahaha good joke Ekaterina, I contacted you on 09.02. and still didn't receive any feedback, help or refund. Contacted you via mail, FB page and skype...and i see that you are posting normally here and on FB...so you ignore customers just like that? As I wrote to you many times: I bought this...

Yes, socialrabbit sorry.

I have the same problem with SOCIALRABBIT and customer support just dont care about it. Now I want refund but again - no answer from support. Tried mail, skype, Fb message. I saw that many other people have the same problem with the support...they never answer but continue TO CHARGE for the next...

Hey that was my problem, too. Sorry, I haven't been on forum for a while. Glad you solved it :)

My problem is solved :) Thank you Victoria!

I have the exact same problem! I contacted the support and they said: "Please, make sure that your WordPress URL and Site URL are the same as the URL in address bar. You can find this information in Settings => General." And they are the same, so I have no idea how to solve this.