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That seems odd. I'd hop onto chat with them and confirm. They blocked my payments and didn't ask for anything, it was only after I got onto chat that they told me I needed to register and verify an AliPay account - but no copy of CC or CC statement just ID documents..

Kind of but its not viable. Eventually they're gonna catch up to you or you're gonna get a chargeback. Stripe can't take money out of Payoneer and automatically pays you out. Unless you get lucky and have enough in there before payout to pay the chargeback + the $15 fee (Stripe are notorious for...

Another small update, store still going :) 3 months and 2 weeks in, I've learnt alot! Had a few ups and downs but now the store is running at a steady profit. Conversion rate for the last 30 days is bang on 1%. Got my first repeat customer today which is awesome! Even on PayPal only the store...

I've had a lot of things going on in my personal life and work is getting busy so haven't been that active working on my store. After being banned from Stripe I figured it was downhill. I'm still able to run shoutouts and gain a little bit of sales through PayPal only, today for example gross...

https://alidropship.com/codex/set-abandoned-cart/ Otherwise to send emails manually its simply a case of taking each email from every abandoned email and writing to them.

I created a page on my site using screenshots I took of the payment process. If you have some basic knowledge of Wordpress this is very easy. Then I went into the AliDropship plugin section, Marketing, Abandoned Cart and inserted the link into the emails that are automatically sent. Before I did...

Ok another update. Some good and bad news. Good news; Tried a new approach on the IG shoutouts and product sales spiked when it went live. Seems like it worked as conversion rate went from around 0.8% to 1.14% as shown in the pic below. Number of orders were low but that doesn't bother me as...

Ok time for a long overdue update. My store went live in the 1st week of November, so almost 3 months. Here's the sales stats so far; Plenty of visitors but conversion rate is low. This could be for a number of reasons, I think the main one is low quality traffic from some IG shoutouts...

Glad to hear. Doesn't Oberlo use AliExpress too though?

Use ePacket where you can for US orders. In my experience China Post (Free) or AliExpress standard shipping (free or cheaper than ePacket) was actually faster to Europe than ePacket, but ePacket is faster for the US & Canada. Even then it depends on other factors. I've had customers receive...

Did your issue get resolved? I recently went through the exact same thing and it took 4 days, many chat sessions and many please with them to get it working again. Screwed me over good, was in the middle of a promotion and had to pull/delay everything.

OK update. About 4 days after my account was blocked for no reason, after the 4th day of having passport uploaded and 2 cards verified by phone, after around 6 chat sessions with customer support, after losing $10 on an order because I had to place it through another website to keep the customer...

So since then about 4 days after submitting my passport and around 6 chat sessions later, I received an order and decided to try it out. The payment went through fine and like Anonymous451 said the payment was verified even before I could load the orders page. I recommend everyone create an...

One of the chat reps actually suggested and insisted a new account would work- anything to get rid of me. It didn't. Card still blocked. I take back what I said, their customer service is hopeless and clueless. Different answers every time but the recurring theme is "your account has been...

They also gave me "advice" to get me to sign off like clear cookies, different device, etc even make a new account! None of this worked ofc..

The link aliexpress gave me in the email does not work. I got the alipay link from chat. Same here in all 4 chat sessions I was passed to a "payment consultant". First time I got the alipay link, the other 3 times said that I was verified and that my case was being looked at by "senior staff"...

How did you send this? I'm more than willing to do this but all they asked was for me to upload my passport to alipay. None of the things you said. The chat reps I spoke to just kept saying how they "understand my frustration" but nothing else. No time frame, no telling me what else to do...

At this point in time I'm desperate and wondering if anyone had security problems with AliExpress? I received an order on my dropship store. A few minutes after processing this on my end the customer asks for a refund, so I cancel the order on AliExpress. The customer then re-orders the items...

Update: Apparently my order was closed yet again.My whole account is now frozen. I tried verifying, talked to 3 different customer support, used a different card. Nothing. I have no clue why they did this. I'm willing to show everything, proof of address, proof of ID, pictures of the card, etc...

Hi All! Not much in terms of updates, a few more sales since then but nothing so significant as shortly after the last post I traveled back to Thailand and neglected the site for a little while last week. I was still able to make a few more sales via the IG account alone. Been doing a bit of...