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Same on my side, hope they fix it asap

Yours is better I must say coz I didn't even get a copy for admin, I had to write a separate email to my customer to give the tracking number and to inform shipment is on the way.

I'm not sure it's a woocommerce issue alone, I noticed yesterday that the 'Order Shipped' notification wasn't sent to a customer and also the copy wasn't set to me as the settings I did. I hope they find a solution to it.

You can just all over again.

Not just that, you all got a lot to do with the Rafael theme, and hopefully, it will be done soon.

I guess some people have taken this forum as another form of google/bing search:D

haha...exactly

Haha, Aliexpress sellers are worst when it comes to this, they blow kisses, call you dear, love, babe, darling... to the extent my own Chinese wife complained and ask why a business associate will call someone all these names when its just business only... :D. I don't know if they think its a...

I think there's more issue with Rafael theme than above, I noticed that on desktop, the right side of the screen can be unresponsive and not clickable, especially the cart at the top and some products that are leaning to the right end side. One has to move the mouse a bit to the left side of the...

For the size of your images, I suggest getting an image optimizer to reduce the size.

I will suggest you download the video to your pc and upload it to your media, then you can add the video from your store media

Probably yeah.... not something to be worried about.

The first click might not open the video, try clicking it twice or thrice, experienced this before this update with Rafael theme. No big deal though.

From Ghana or Guinea by any chance? I met many people from there when I lived in Thailand before. Uncut gem importers. ;) Nah

Haha.... funny and true but I must also add that not all Africans or Middle Easterns use the word 'Dear' casually like that. I'm an African living in Asia and I know that you don't use the word casually on strangers, who knows... you might be getting a love letter next in your inbox;)

I've experienced this issue before, at first I thought because I did a domain name change but later found out it isn't. I had to write to Alidropship support team, and they told me to send the product links that have broken images (which I did) and it was ok after a while. I advise you should...

It is easy for people to blame others for their failure or laziness to learn more, truly Alidropship is not perfect and has lots to improve upon, but cheating? You get what you paid for but you still have to work hard to make things work. Seek more knowledge, learn and grow, but most important...

You're welcome mate

John Quaglieri

Trust me mate, these guys are good, and for a co-founder to be part of the support team to reply to your questions and serve with such humility and respect, this gives me the confidence that I made the right choice with interserver.