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Hello, yes, i have a ticket opened with egor matyushkov, you can ask him. I also emailed support@... -> (anastasiia talanova) but still not fixed, two weeks ago... Anyway i am done, this is not functional at all, good luck, I asked for a refund to Egor.

As @Cesar said, i have been waiting many weeks for this to get solved but not fixed yet, i am going to proceed to ask for the refund of all alidrop products aswell, so sad...it is supoused to give solutions and it gives more troubles than anything, even an affilate aliexpress program based on...