Recent content by Matthew-2189

Hi, wondering the same thing, no one from your support team responds to requests. It really is ridiculous.

Here is the response I waited 3 weeks for. The part about orders being abandoned was completely ignored - is anyone able to explain why all my orders are coming in as abandoned? And I wasn't asking for a refund - I was asking to switch Andy Warhol with Picasso - due to issues with im having...

Well one of the issues I'm having is my orders come in as abandon, I was also requesting changing a theme. Bizzare because the email went through to your support@alidropship.com. Maybe you missed it, but this happens almost everytime I try to contact you.

I am just letting you know how displeased I am with your plugin and customer service. All orders that I receive come in saying they are abandoned lol - leaving me unsure if the customer has actually abandoned the cart. I have sent a number customer service requests over the past weeks - no one...

Hello. Still no response. My email is matthew89.wordpress@gmail.com. Thank you.

No I will check that out thanks!

Hello, I've been trying to get in touch with customer service for the past 24 hours. No response or automated message saying that my request was received. Is there a chat or contact number I can call to get in touch with support. Thank you

Hello, See attached screenshoot, I'm using the original alidropship plugin. I just received my second order. It says payment failed in my order summary. However I recieved the payment in pal-pay. Can someone explain what is going on? Why does my order say failed? Thank you,

I found the solution. Thank you!

Hello, Anyone know if there is a way to edit the category page sidebar label on DaVinci. By default, it displays as the category name.