Have you already contacted our Support Team regarding this issue? Anyway, you can provide me with your WP-admin access details in a PM, we will check what might be wrong.
Hello!
Our dev team is currently investigating the issue. The solution will be available as soon as possible, we are sorry that it is taking that long.
Hello!
Please, contact our Support Team here, so they can investigate the issue you may have in details:
https://alidropship.com/contact/
support@alidropship.com