Your Thoughts On Social Rabbit ( feedback )

Nadezhda

Administrator
Staff member
Sadoun, thank you for your detailed feedback!

There needs to be more instructions to the new users.
Not so long time ago we added video instructions to our knowledge base, renewed articles on our blog and are going to create full video instructions to our Youtube channel for our clients' convenience. We are also happy to consider your ideas regarding the missing content that should be added to our instructions or Youtube Channel!

if the plugin is running and active on your website, DO NOT log in to your Instagram account from your phone or another device
Concerning logging in from different IP, Instagram always requires the confirmation, if you do not confirm you are the real owner, the account will be blocked, you are right. However, thank you for this valid point!

The POSTER does not stick to the schedule, sometimes it posts every 4 hours even though you set it up to post every 2 hours.
It usually occurs, when there is an error, the post or image can't be published, so the the plugin tries to do that again and again and cannot post within the required time intervals.

Concerning the Grabber and Media Gallery issues, please PM me your word press access details, we will check all the issues listed and find out the reasons that may cause them.

Anyway, thank you for making your time to test our plugin and write this detailed feedback! We are always glad to hear your ideas how to make our plugin more useful and convenient for our clients!
 
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Nadezhda... You are very welcome...

Social media marketing is very important for any online business, and specially to an ecommerce one. Your Social Rabbit plugin truly brings a lot of benefits and help to owners of these websites. It is actually doing the work of 1-2 workers (24/7). So, as far as value is concerned, you really can't beat that.

There are a lot of benefits that the website owner will realize after using the SR plugin for a while...Number of likes and followers are good, but that is not the main one... You need BACKLINKS to your website. SR plugin will give you that benefit which is priceless in the word of marketing and SEO.

One of my online retail websites have been running for 18 years straight... We struggled then to get our content to a wide audience... If I only had SR then.

Anyway, I will add more feedback on this plugin and some of the unknown benefits. But in summary, let me tell you (the retail business owner and drop shipper), if you don't use SR plugin (right away, and correctly), you will miss a lot of traffic and money otherwise... In todays competitive online environment, you need to have an edge.. SR plug will give you that edge.
 

Nadezhda

Administrator
Staff member
You are absolutely right, Sadoun! And we happy, you appreciate all the advantages of using Social Rabbit plugin). We look forward to your feedback in the future!

Kind regards,
Nadya
 

Dylan-

Active Member
Hi you all.

We have used Social Rabbit (during the Free trial period). The plugin works as intended except for a few issues that need to be fixed... It could have been fixed lately, I can't till as my trial period is over.

There needs to be more instructions to the new users. Current instructions are not in depth and users could misuse the Plugin leading to their accounts being suspended from Instagram, FB, TW, and Pinterest. This happened to two of my social media accounts on Instagram and twitter...

For example, if the plugin is running and active on your website, DO NOT log in to your Instagram account from your phone or another device (different IP address). The same with Twitter.. Doing so will trigger the security and SPAM sniffing software on these services. They will lock your accounts first, then after a couple of repeated mistakes, you will be banned.

The GRABBER is hard to control. It needs to have more settings and filtering functions. It keep grabbing from the same accounts even though you set it up with 10 pages of hashtags and accounts to grab from.

The MEDIA GALLERY poster, does not pick up random photos that often. I may have 50 images to grab from, it picks up from 10 maybe..

The POSTER does not stick to the schedule, sometimes it posts every 4 hours even though you set it up to post every 2 hours. But the POSTER is my favorite function of all.

I noticed also that the plugin adds about 1-2 seconds to your website loading time (on any of your website pages). I measured that using GTmetrix (with and without the plugin activated and on several pages). The developer needs to do something about that to make it lean and not heavy to load. This is a serious issue

After the trial period, overall I am impressed by the total functionality of this plugin and the (set and forget) convenience.. I would like to order three licenses (if I am lucky to find a discount coupon) and if they can get the above issues resolved soon.
I agree with Sadoun,

The documentation isn't sufficient in my opinion, even with the new video's.
It's just very hard to make this plugin work properly without looking spamy.
I know there is a blogpost about it but I feel like that the plugin isn't easy enough to control.
 

Nadezhda

Administrator
Staff member
Sure, the plugin is rather complex and it requires some commitment to figure it out and setup.
Anyway, it's being developed constantly and the instructions too:)
 
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