Do you really believe a person asks for help when they have not tried.
I have gone over things like crazy.
If you believe the answer is in instructions, you assist a person by telling them
where the answer might be, or tell them what the answer might be.
You do not answer a question, with a question. (unless you don't know the answer?)
I wait days for a reply and all I get is a questions!
If this is the help, I just want my money back.